WBA Worldwide Help and Support

Having trouble using WBA Worldwide? You're in the right place, let's get you routed to the right support team.

Remember, WBA Worldwide is constantly in development with new changes and features being rolled out. So you should expect to see changes frequently when you sign in.


Technical Support and Problems Accessing WBA Worldwide

If WBA Worldwide is not working as you expect it to and if you are unable to use the website, or if you are unable to access the site altogether, contact your local IT support team for help. They will investigate the matter and can escalate issues accordingly.


Incorrect Profile Information

We work with various HR and IT departments around the business, who manage our people data in the intranet. If you notice incorrect our out-of-date information in your profile contact your IT helpdesk. They can can support with getting your profile updated, or will route you to the correct HR department. 


Content Restriction Problems

If you're having trouble accessing restricted information that you believe you should have access to, contact the site manager of the intranet site where you are experiencing the issue. Site Manager details are usually found on the homepages or in the Contact Us sections of sites in our intranet.


Editorial Support and User Permission Requests

If you are a Site Manager, Site Editor or User Administrator and you require user data, content or editorial support, you can contact the Digital Communications team for help, advice and assistance. This includes new requests for user permissions for yourself or another member of your team. Email: wbaworldwide@wba.com and we'll be in touch to assist you.